“Please review & confirm the following terms before proceeding with the payment agreement”.
*Your personal data will be used only to process your order, support your experience throughout this website, and for other purposes described in our [privacy_policy].
*As of January 2022, if you decide to cancel any custom doll order before artwork has begun a $25 cancel fee will be levied against your deposit.
*Material Warning: Connectors such as zip ties and neck rings may break over a period of time which can be replaced by the buyer at their expense. Buyer may ask the seller where to purchase, buy from seller or even ship the doll back to seller at their expense. Reshipment will also be at buyer’s expense.
*As of January 1, 2021 for those wanting a payment plan. Please read the following (*) Payment plan section.
Thank you for your interest in my services and or “Life Like Baby Doll” from Sweet Peas Nursery of Texas by Artist Suezette Cooley. When you pay your deposit/service/repair fee or purchasing a baby doll/item(s) you are acknowledging; You agree with these terms.
When purchasing a doll from Sweet Peas Nursery of Texas you have the opportunity to exchange only for equal or lesser value within 3 business days of received item(s) if not satisfied with artwork/doll/kit/item(s).
- All Items On Sale, Discounts, or other special offers are Final. Sold as is, no refund, no exchange. I do not offer refunds for buyers remorse, if your doll/kit/item(s) were damaged in transit you must send pictures of damaged goods to [email protected] before a claim can be filed with the mail carrier.
- All baby apparel and accessories all sales are Final. No refunds, no exchange. If the item was damaged in transit, must submit picture to [email protected] for any action to be taken.
All doll/item(s) must be returned in same condition as received or no exchange will be available, (if you are a smoker and the doll has been contaminated “no exchange, no refund period”) All dolls come from a smoke free environment, buyers are responsible for shipping fees to and from.
In order to receive doll/item (s) must be signed upon receipt through mail carrier. In doing so, you approve/agree/accept of such doll/kits/item (s).
Please note all deposits are “non-refundable” after artwork has begun and or on a payment plan. If you are reserving a spot for a custom reborn using your own blank kit and you secured your spot with a deposit, if it is not received by start date or failed to send in by start date that you reserved you will lose your spot and deposit otherwise deposit will be deducted from balance.
Upon completion if on a payment plan you have 7 days to pay your invoice, if you need to extend your payment plan there will be a $3 charge for every day extended until paid in full.
*Payment Plans offered: 30 day plan 13% interest charge, 16% for a 60 day payment plan and 19% for a 90 day payment plan.
*When on a payment plan and you have not made your agreed payment or made your payment in a timely matter with the approval of artist that it is going to be late there is a $0.50 late fee for every day not paid .If, you have not communicated with artist within 24hrs of payment due and 3 attempts to reach you and no response within 24hrs our business will be discontinued. If, you can not pay your agreed note and need to cancel your purchase there is no refund on deposits or payments made as I do not refund for buyers remorse or if you do not have the funds to finish out your note. You agreed to the terms and policy when you paid your deposit.
- If there is no communication within 7 days of completion of artwork and your on a payment plan and after 3 reminders have been sent by email, by phone that you provided on invoice your kit will be sold for the balance due plus interest. If, the item(s) has not been sold you have the opportunity to pay your remaining balance plus interest for everyday your invoice was unpaid.
*All payments must be payable to:
“Sweet Peas Nursery of Texas at
409 Sweetbriar Drive, Midland, Texas 79703″
by online, money order, cashiers check or personal check (which there is a 14 day waiting period for the payment to clear before any action will be taken).
All online payments and all Credit Card payments there is a 3 day waiting period for it to clear before able to start artwork.
Once I begin artwork, all deposit go towards your remaining balance. You will be notified of start date once funds have cleared and have been processed. If you cancel project within 24 hours of start date and do not want to purchase doll/kit/item (s) you will receive the incomplete kit. No refunds will be done on custom dolls or apparel and reserve fee will not be refunded.
Please allow up to 30 business days to “COMPLETE” a custom doll. Larger size dolls above 20″ please allow up to 90 business days. Once your doll is finished and all funds have been paid your baby doll/item will be shipped within 3 business days. No shipments will be sent on Saturdays or Sundays. Please take in consideration all holidays when item (s) are being shipped as this may delay expected delivery date.
*During this time of COVID-19 there will be no-exchange allowed on any doll purchases. “All Sales Are Final” until further notice starting March 1, 2020.
~Thank you
Sweet Peas Nursery of Texas